And NO ONE has answered that question without disconnecting the chat. So I ask them how can you tell me it’s pending yet I received an email from their payment department stating it was sent. Each time I contact customer service (which is a waste) they say my payment is still pending. I received an email stating my winnings had been sent, but it’s been over 4 hours. Their site says it takes 1 hour to process. Today was the first time I won a decent amount in months, and asked to withdraw to my BTC wallet. Third: payment - the reason I always used to play Casino Extreme is because they were fair and paid out quickly. And if you ask a question they don’t know the answer to, they won’t respond. Now you wait in a long queue any time you ask a question and half the time the agents will close the chat without giving you time to ask follow up questions and they don’t explain anything well. Second: customer service has gotten worse.

The return on the slots is way below average than if you were at a live casino, playing $2 or $5 a hand on slots should net some return, but you rarely go to any bonus and the bonus payouts are pitiful. And I had strong hands as well like 19 or 20, and I pushed on 21 twice. I was playing blackjack and there was one point they caught 6 21s in a row (either blackjack or hitting a 21 from like 14, 15, 16s). First I’ll start with the game play: they used to give you an opportunity to win, but now these games are so rigged especially the table games. I have had good experiences with Casino Extreme beforehand and haven’t had any problems until today.

Xtreme win casino review